Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, and billing information when you create an account
• Voice Training Data: Sample comments or posts you provide to train the AI to match your writing style
• Preferences: Comment style preferences, industry settings, and customization options
• Support Communications: Messages you send to our support team

1.2 Information We Collect Automatically

• Usage Data: How you interact with our extension (number of comments generated, features used)
• Technical Data: Browser type, extension version, IP address, and device information
• Performance Data: Error logs and performance metrics to improve our service

1.3 Information We Do NOT Collect

2. How We Use Your Information

2.1 Primary Uses

• AI Comment Generation: To analyze LinkedIn posts and generate relevant comments
• Personalization: To match your writing style and communication preferences
• Service Improvement: To enhance our AI models and user experience
• Account Management: To manage your subscription and provide customer support

2.2 Communication

• Service updates and important notifications
• Billing and subscription information
• Customer support responses
• Optional product updates and tips (you can opt-out)

3. Data Processing and Storage

3.1 Local Processing

3.2 Server Processing

• AI model inference for comment generation
• Voice training and personalization
• Usage analytics and performance monitoring
• All server processing uses encrypted connections (HTTPS/TLS)

3.3 Data Retention

• Account Data: Retained while your account is active
• Voice Training Data: Retained to maintain personalization
• Usage Data: Aggregated data retained for 24 months
• Support Data: Retained for 3 years for quality assurance

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

4.2 Limited Sharing

We may share information only in these specific circumstances:

• Service Providers: Trusted partners who help us operate our service (hosting, payment processing, customer support)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfer: In the event of a merger or acquisition (with notice to users)
• Consent: When you explicitly consent to sharing

5. Your Privacy Rights

5.1 Access and Control

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Opt-out: Unsubscribe from marketing communications

5.2 How to Exercise Your Rights

6. Security Measures

• Encryption: All data transmission uses industry-standard encryption
• Access Controls: Strict employee access controls and authentication
• Regular Audits: Security assessments and vulnerability testing
• Data Minimization: We collect only necessary information
• Incident Response: Procedures for handling security breaches

7. International Data Transfers

Our services are primarily hosted in the United States. If you're located outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses for EU users
• Adequate security measures for all international transfers
• Compliance with applicable data protection laws

8. Children's Privacy

9. Cookies and Tracking

9.1 Types of Cookies

• Essential Cookies: Required for the service to function
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

9.2 Cookie Control

You can control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.

10. Third-Party Services

We integrate with third-party services:

• Payment Processors: Stripe for secure payment processing
• Analytics: Google Analytics for usage insights
• Support: Customer support platforms
• AI Services: OpenAI and other AI providers for comment generation

Each service has its own privacy policy. We choose partners with strong privacy practices.

11. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will:

• Notify you of significant changes via email
• Post updates on our website
• Update the "Last modified" date
• Provide 30 days notice for material changes